Browse our Shop, add items to your cart or wishlist, then head to checkout. You'll enter your delivery details, pick your nearest franchise, and pay securely — that's it.
All products are shown together regardless of franchise. At checkout, you'll select the nearest of our four houses — Vienna, Salzburg, Graz or Innsbruck — and that branch prepares your order.
We accept Card, SEPA bank transfer, and PayPal. All prices are listed and charged in Euros (€).
Both are available. Delivery is offered within each franchise city and nearby suburbs; a small delivery fee applies below €40, and it's free above that.
You can request changes within 10 minutes of placing an order, since baking begins almost immediately after. Reach out via the Help Desk for urgent changes.
Most items are available everywhere, but a few seasonal or limited bakes are franchise-specific. Stock availability is shown on each product page.
Click "Sign In" in the navigation or footer. You can create an account with your email, which lets you track orders and save your wishlist across visits.
You can request full account and data deletion any time from your account settings or by emailing hello@heibenbakery.at. See our Account Deletion Policy for the full process and timeline.
Every product page lists full ingredients. For allergy-specific questions, please contact your chosen franchise directly via the Help Desk before ordering.